Coverage and Benefits.
Exclusionary (New Car Coverage)
Royal OEM | American Auto Diamond | Gold Key New | Marathon Premier
These premium vehicle service contracts cover virtually every component of your vehicle, as well as providing Alternate Transportation, Roadside Assistance, and Trip Interruption, including towing for covered repairs. Below is a list of things NOT covered:
The maintenance, service and parts described in the Vehicle’s Manufacturer’s Maintenance Schedule, including timing belts failures occurring after such scheduled service dates unless such scheduled service was in fact performed. Recreational Vehicle equipment such as, but not limited to, refrigerators, ice boxes, microwave ovens and televisions.
Other normal maintenance services and parts including engine tune-up, suspension alignment, wheel balancing, filters, lubricants, engine coolant, fluids, spark/glow plugs, brake pads, linings and shoes.
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Drums and Rotors Except When Damaged By a Covered Part
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Body Panels • Exhaust System/Catalytic Converter
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Rust/Corrosion • Cellular Telephones
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Video Entertainment Systems
Anti-theft systems, radio/speaker equipment and any other equipment when not installed by the Vehicle Manufacturer. Passive or active safety and restraint systems and any sensors/components related to the operations of those systems.
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Physical Damage/Water or Air Leaks
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Bright Metal • Glass
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Sealed Beams • Sheet Metal/Bumpers
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Hoses/Belts (Except AC Lines) • Moldings/Weather-Strips
Fluids, filters and lubricants are not covered, except when required in connection with the repair or replacement of covered parts.
High-Level Stated Component Coverage
PD Premier | Royal Elite | American Auto Platinum | Gold Key Premium
The following is a SAMPLE list of Covered Parts under these plans*:
1. Engine: Crankshaft and bearings, oil pump, internal timing gears, timing chain, camshaft, camshaft bearings, valve lifters, rocker arm assemblies and push rods, pistons and rings, wrist pins, cylinders, connecting rods, distributor drive gear, all internal components of engine block and cylinder heads, if damage is caused by mechanical failure of an internally lubricated part. Gaskets and external seals will be covered if their replacement is necessary to complete an otherwise authorized repair. Cracked engine block, cylinder heads, and piston cylinders are not covered. Broken crankshaft is covered if break is caused by either bearings or piston failure. Valve guides are covered only when guide sleeves have not slipped below original Position.
2. Transmission/Transaxle: The internal components of the automatic transmission or manual transmission. Drive chain gears, carrier bearings, and internal transaxle seal. The manual transmission case and automatic transmission case and torque converter, transfer case, drive gears, forks, bearing thrust washer, bushing, washer, and housing are covered, if damaged by the failure of internally lubricated parts.
3. Differential Assembly Components (2 & 4 wheel drive): (Front & rear) differential housing including pinion bearings, side carrier bearings, ring and pinion gears, carrier assembly, washers, axles and axle bearings.
4. Cooling System: Water pump, thermostat, mixture control valve, overflow reservoir.
5. Fuel System: Fuel pump, pressure regulator, fuel injector.
Optional Coverage Air Conditioning: Compressor, however if the damaged or malfunctioning compressor causes damage to the expansion valve, or receiver dryer, the damaged component(s) will be replaced. Coverage applies to factory installed, non-retrofitted units only.
6. Timing Belt: If Service Contract Purchaser has followed manufacturer’s recommended maintenance intervals for replacement.
7. CV Joints: CV boots must not be torn at the time of failure. Lubricated joint failure only. Universal Joint (U Joint) is not included.
8. Steering: Internally lubricated parts contained within the steering box and pump housing, including rack and pinion, control valves, internal oil control seals, bearings, and shafts, steering box and pump housings if damaged by the failure of internally lubricated parts.
9. Electrical: Alternator, starter motor, front wiper motor, cooling fan motor, heater blower motor, electric horn, clock, switches for the following; neutral safety, overdrive, reverse indicator, power windows, power door locks.
10. Seals and Gaskets: Head gasket and intake manifold gaskets are covered for coolant leaks only on vehicles with up to 125,000 miles at the time of failure. Seepage of seals and gaskets is considered normal wear and tear and is not covered under this Service Contract.
11. Air Conditioning: Compressor, however if the damaged or malfunctioning compressor causes damage to the expansion valve, or receiver dryer, the damaged component(s) will be replaced. Coverage applies to factory installed, non-retrofitted units only.
12. Seals & Gaskets: All seals and gaskets are covered for premature failure on vehicles with up to 125,000 miles at the time of failure. Seepage of seals and gaskets is considered normal wear and tear and is not covered under this Service Contract. Any damage due to loss of fluid is not covered.
13. HI-Tech Electrical: Alternator, starter motor, front and rear wiper motor, cooling fan motor, fuel gauge, cooling sender, neutral safety switch, overdrive switch, reverse indicator switch, voltage regulator, distributor, ignition module, ignition coil, starter solenoid, wiring harness, power window switches, door lock switches, cruise control module, power window motors, power seat motors, power door lock actuator and switch, power sunroof motor, mileage computer, electronic instrument cluster, distributor ignition coil, automatic climate control electronic control module, head light switch, convertible top motor, clock, electric horn.
14. Cooling System Plus: Blower motor, heater core, electric radiator fan motor, fan clutch, fan blade, overflow reservoir.
15. Suspension: Control arms, control arm shafts, bearings and bushings, radius arm and bushing, wheel bearings, stabilizer bar, stabilizer link, stabilizer bushing, spindle, torsion bars, mode selector switch, height sensor computer, control module, actuator.
16. Fuel System Plus: Mechanical fuel pump, electric fuel pump, vacuum pump, metal fuel delivery lines, fuel tank, fuel sender, pressure regulator, fuel injectors.
17. Brake System: Master cylinder, wheel cylinders, disc brake calipers, ABS master cylinder, vacuum booster, hydraulic lines and fittings, pressure modulator valve, isolation dump valve, accumulator, wheel speed sensors.
18. Turbo Charger/Supercharger: All internally lubricated parts due to mechanical failure.
19. Air Conditioner: Condenser, compressor, evaporator, accumulator, compressor clutch, idler pulley, idler pulley bearing, hi/low compressor cutoff switch, pressure cycling switch, cooling fan motors. Coverage applies to factory installed, non-retrofitted units only.
20. Fluids: Engine oil, power steering fluid, antifreeze, and transmission fluid are all covered items when required during the authorized repair process.
Mid-Level Component Coverage
Classic | Deluxe | Comprehensive
The following is a SAMPLE list of Covered Parts under these plans*:
1. Engine: Crankshaft and bearings, oil pump, internal timing gears, timing chain, camshaft, camshaft bearings, valve lifters, rocker arm assemblies and push rods, pistons and rings, wrist pins, cylinders, connecting rods, distributor drive gear, all internal components of engine block and cylinder heads, if damage is caused by mechanical failure of an internally lubricated part. Gaskets and external seals will be covered if their replacement is necessary to complete an otherwise authorized repair. Cracked engine block, cylinder heads, and piston cylinders are not covered. Broken crankshaft is covered if break is caused by either bearings or piston failure. Valve guides are covered only when guide sleeves have not slipped below original Position.
2. Transmission/Transaxle: The internal components of the automatic transmission or manual transmission. Drive chain gears, carrier bearings, and internal transaxle seal. The manual transmission case and automatic transmission case and torque converter, transfer case, drive gears, forks, bearing thrust washer, bushing, washer, and housing are covered, if damaged by the failure of internally lubricated parts.
3. Differential Assembly Components (2 & 4 wheel drive): (Front & rear) differential housing including pinion bearings, side carrier bearings, ring and pinion gears, carrier assembly, washers, axles and axle bearings.
4. Cooling System: Water pump, thermostat, mixture control valve, overflow reservoir.
5. Fuel System: Fuel pump, pressure regulator, fuel injector. Optional Coverage Air Conditioning: Compressor, however if the damaged or malfunctioning compressor causes damage to the expansion valve, or receiver dryer, the damaged component(s) will be replaced. Coverage applies to factory installed, non-retrofitted units only.
6. Timing Belt: If Service Contract Purchaser has followed manufacturer’s recommended maintenance intervals for replacement.
7. CV Joints: CV boots must not be torn at the time of failure. Lubricated joint failure only. Universal Joint (U Joint) is not included.
8. Steering: Internally lubricated parts contained within the steering box and pump housing, including rack and pinion, control valves, internal oil control seals, bearings, and shafts, steering box and pump housings if damaged by the failure of internally lubricated parts.
9. Electrical: Alternator, starter motor, front wiper motor, cooling fan motor, heater blower motor, electric horn, clock, switches for the following; neutral safety, overdrive, reverse indicator, power windows, power door locks.
10. Seals and Gaskets: Head gasket and intake manifold gaskets are covered for coolant leaks only on vehicles with up to 125,000 miles at the time of failure. Seepage of seals and gaskets is considered normal wear and tear and is not covered under this Service Contract.
11. Air Conditioning: Compressor, however if the damaged or malfunctioning compressor causes damage to the expansion valve, or receiver dryer, the damaged component(s) will be replaced. Coverage applies to factory installed, non-retrofitted units only.
Power Train Enhanced Coverage
Select | Gold Key Enhanced | Deluxe | PT Gold
The following is a SAMPLE list of Covered Parts under these plans*:
(1)Engine – Engine head(s); engine block; cylinder barrels; timing cover; valve cover(s); oil pain; dip stick & tube, ONLY if damaged by the failure of an internal part requiring lubrication. The following internal parts requiring lubrication: pistons, pins & rings; connecting rods & bearings; crankshaft & main bearings; camshaft, followers & cam bearings; push rods, valves, springs, replaceable guides, seats & lifts; rocker arms, shafts & bushings; timing gear, chain, tensioners & retainers; eccentric shaft; oil pump.
(2)Transmission – Transmission case if damaged by an internal part that requires lubrication and all internal parts requiring lubrication; torque converter; vacuum modulator and mounts. Does not include clutch assembly; pressure plate; flywheel; throw out bearing; worn synchronizers; cable or electrical items.
(3)Driver Axle(s) – Differential house, transaxle housing and final drive housing, if damaged by the failure of an internal, lubricated part. All internal, lubricated contained within the housings.
(4)Transfer Case – All internal parts requiring lubrication.
(5)Water Pump – Impeller shaft; bearings; bushings and housing.
(6) Seals & Gaskets – Seals and Gaskets are replaced only as part of repair or replacement of the above covered components. Leaking gaskets or seals are not covered as individual repairs.
(7) Turbo/Supercharger – (If surcharge paid) Housing and all internal parts which require lubrication; vanes; shafts; and bearings.
(8) A/C – (If enhanced option purchased) Condenser, compressor, evaporator, expansion valve and blower motor. The following Components are also covered if required in connection with the repair of a listed Covered Component: accumulator/receiver dryer and orifice tube.
(9) Fuel – (If enhanced option purchased) Fuel delivery pump, fuel injection pump and metal fuel delivery lines.
(10) Electrical – (If enhanced option purchased) Alternator, voltage regulator, starter motor, ignition switch, front and rear window wiper motor, headlamp switch, turn signal switch, rear defogger switch, heater/A.C. blower speed switch, power window motor, power door lock actuator and switch. Use of non-original manufacturer’s parts in covered repairs is allowed.
In addition to the mechanical/electrical coverage included with each plan, Our Extended Protection Plans include the following features and benefits:
*Please refer to the actual policy booklet for exact details. Since we do offer plans from multiple administrators, actual coverage may vary.
Fulfillment package should be delivered within 7 to 10 business days after activation.
For billing questions, please call 1-877-843-4202.
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